Radio Shack was a powerhouse at one time for electronics. Over time they allowed their staff training, assortment, inventory on hand to fall into an abyss. This concept needs to grow up and what is apparent, and financially driven is the stores remain same old, same old.
The success of Radio Shack will fall on the public’s perception that this store can provide anything and everything, a category killer, otherwise you can cherry pick Rado Shack on line.
The biggest advantage they can offer the customer is the ability to easily shop the store with informative signing, out posting product to improve the multiple sale and joining this century with mobile device drive sales techniques.
The investment is too great to become innovative, the staff are not knowledgeable about the product, the breath of assortment is too vast to control and area and then conquer others so why surge without the weapons in place?
In all due respect the captain of this ship although coming with great credentials lacks the background of retail savvy. A former vendor cannot direct a retailer when the revitalization for Radio Shack depends on product sold in a manner that it becomes the reason to shop the store, i.e.: Apple.
Tags: jerry birnbach, new design, radio shack